A Plus Literacy LLC
Effective Date: June 12, 2026
A Plus Literacy LLC ("A Plus Literacy," "we," "our," or "us") is committed to protecting the privacy and security of the personal information entrusted to us by students, parents, guardians, and website visitors. This Privacy Policy explains how we collect, use, store, share, and protect information obtained through our website, intake forms, enrollment documents, tutoring services, communications, and related business activities.
By using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information from parents, guardians, students, and prospective clients.
Parent and Guardian Information
We may collect:
Full name
Email address
Phone number
Mailing address
Emergency contact information
Communication preferences
Billing and payment information
Information submitted through contact forms, consultations, or enrollment documents
Student Information
We may collect:
Student name
Date of birth
Grade level
School name
ESA student identification information, when applicable
Academic strengths and areas for growth
Reading, writing, and literacy-related concerns
Assessment and progress monitoring results
Attendance and participation records
Learning goals and tutoring objectives
Work samples, assignments, and educational records voluntarily provided by a parent or guardian
Website Information
When you visit our website, we may automatically collect certain information, including:
IP address
Browser type
Device information
Pages viewed
Time spent on the website
Referral sources
Cookies and similar technologies
2. How We Collect Information
We collect information through:
Interest and inquiry forms
Enrollment forms
Service agreements
Assessments and progress monitoring activities
Email, phone, text message, and video communications
Website analytics tools
Payment processing systems
Information voluntarily provided by parents or guardians
3. How We Use Information
We use collected information to:
Provide tutoring and educational services
Evaluate program fit
Schedule and manage tutoring sessions
Communicate with parents and guardians
Monitor student progress
Develop instructional plans and recommendations
Process payments and maintain business records
Improve our programs, services, and website
Comply with legal, regulatory, and contractual obligations
4. Student Information and Educational Records
Because A Plus Literacy LLC provides services to minors, we may collect and maintain educational information necessary to provide effective instruction and support.
Student information is used solely for educational purposes, service delivery, communication with parents or guardians, progress monitoring, and business operations related to the services provided.
We do not sell, rent, or trade student information.
5. Payment Information
Payments for tutoring services are processed through Zelle and Stripe. We do not store complete credit card or payment account information on our systems.
Payment information is collected and managed in accordance with the privacy and security practices of the applicable payment processor.
6. How We Share Information
We respect the confidentiality of student and family information.
We do not sell, rent, trade, or disclose personal information to third parties for marketing purposes.
Information may be shared only:
With service providers necessary to operate our business
With payment processors
With scheduling and communication platforms
When required by law, court order, or government request
To protect the rights, safety, or property of A Plus Literacy LLC or others
With the written authorization of a parent or legal guardian
7. Third-Party Services
We may use third-party platforms to support our operations, including:
Squarespace (website hosting)
Jotform (intake forms, enrollment, and service agreements)
Calendly (scheduling)
Gmail (email communication)
Google Classroom (instructional content and progress tracking)
Zelle and Stripe (payment processing)
These providers may have access to information only as necessary to perform services on our behalf.
8. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect all information, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to:
Provide services
Maintain educational and business records
Meet legal, tax, accounting, or regulatory requirements
Resolve disputes and enforce agreements
When information is no longer needed, we will take reasonable steps to securely delete or destroy it.
10. Parent and Guardian Rights
Parents and legal guardians may request to:
Review information maintained about their student
Correct inaccurate information
Update contact information
Request deletion of information when legally permissible
Requests may be submitted using the contact information listed below.
11. Children's Privacy
A Plus Literacy LLC provides educational services to children under the age of 18.
Student information is collected only through, or with the authorization of, a parent or legal guardian. We do not knowingly collect personal information directly from children without appropriate parental involvement.
12. Email and Text Communications
By submitting contact information, you consent to receive communications related to:
Scheduling
Program updates
Enrollment information
Progress reports
Service-related notifications
You may opt out of non-essential communications at any time.
13. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve website functionality, understand visitor behavior, and enhance user experience.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
14. Legal Compliance
We may disclose information when required by applicable laws, regulations, court orders, legal processes, or governmental requests.
Nothing in this Privacy Policy creates contractual rights beyond those provided under applicable law.
15. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
16. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
A Plus Literacy LLC
Email: info@aplusliteracy.com
Website: aplusliteracy.com
