A Plus Literacy LLC
Effective Date: June 12, 2026

A Plus Literacy LLC ("A Plus Literacy," "we," "our," or "us") is committed to protecting the privacy and security of the personal information entrusted to us by students, parents, guardians, and website visitors. This Privacy Policy explains how we collect, use, store, share, and protect information obtained through our website, intake forms, enrollment documents, tutoring services, communications, and related business activities.

By using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information from parents, guardians, students, and prospective clients.

Parent and Guardian Information

We may collect:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Emergency contact information

  • Communication preferences

  • Billing and payment information

  • Information submitted through contact forms, consultations, or enrollment documents

Student Information

We may collect:

  • Student name

  • Date of birth

  • Grade level

  • School name

  • ESA student identification information, when applicable

  • Academic strengths and areas for growth

  • Reading, writing, and literacy-related concerns

  • Assessment and progress monitoring results

  • Attendance and participation records

  • Learning goals and tutoring objectives

  • Work samples, assignments, and educational records voluntarily provided by a parent or guardian

Website Information

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on the website

  • Referral sources

  • Cookies and similar technologies

2. How We Collect Information

We collect information through:

  • Interest and inquiry forms

  • Enrollment forms

  • Service agreements

  • Assessments and progress monitoring activities

  • Email, phone, text message, and video communications

  • Website analytics tools

  • Payment processing systems

  • Information voluntarily provided by parents or guardians

3. How We Use Information

We use collected information to:

  • Provide tutoring and educational services

  • Evaluate program fit

  • Schedule and manage tutoring sessions

  • Communicate with parents and guardians

  • Monitor student progress

  • Develop instructional plans and recommendations

  • Process payments and maintain business records

  • Improve our programs, services, and website

  • Comply with legal, regulatory, and contractual obligations

4. Student Information and Educational Records

Because A Plus Literacy LLC provides services to minors, we may collect and maintain educational information necessary to provide effective instruction and support.

Student information is used solely for educational purposes, service delivery, communication with parents or guardians, progress monitoring, and business operations related to the services provided.

We do not sell, rent, or trade student information.

5. Payment Information

Payments for tutoring services are processed through Zelle and Stripe. We do not store complete credit card or payment account information on our systems.

Payment information is collected and managed in accordance with the privacy and security practices of the applicable payment processor.

6. How We Share Information

We respect the confidentiality of student and family information.

We do not sell, rent, trade, or disclose personal information to third parties for marketing purposes.

Information may be shared only:

  • With service providers necessary to operate our business

  • With payment processors

  • With scheduling and communication platforms

  • When required by law, court order, or government request

  • To protect the rights, safety, or property of A Plus Literacy LLC or others

  • With the written authorization of a parent or legal guardian

7. Third-Party Services

We may use third-party platforms to support our operations, including:

  • Squarespace (website hosting)

  • Jotform (intake forms, enrollment, and service agreements)

  • Calendly (scheduling)

  • Gmail (email communication)

  • Google Classroom (instructional content and progress tracking)

  • Zelle and Stripe (payment processing)

These providers may have access to information only as necessary to perform services on our behalf.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect all information, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Maintain educational and business records

  • Meet legal, tax, accounting, or regulatory requirements

  • Resolve disputes and enforce agreements

When information is no longer needed, we will take reasonable steps to securely delete or destroy it.

10. Parent and Guardian Rights

Parents and legal guardians may request to:

  • Review information maintained about their student

  • Correct inaccurate information

  • Update contact information

  • Request deletion of information when legally permissible

Requests may be submitted using the contact information listed below.

11. Children's Privacy

A Plus Literacy LLC provides educational services to children under the age of 18.

Student information is collected only through, or with the authorization of, a parent or legal guardian. We do not knowingly collect personal information directly from children without appropriate parental involvement.

12. Email and Text Communications

By submitting contact information, you consent to receive communications related to:

  • Scheduling

  • Program updates

  • Enrollment information

  • Progress reports

  • Service-related notifications

You may opt out of non-essential communications at any time.

13. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve website functionality, understand visitor behavior, and enhance user experience.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

14. Legal Compliance

We may disclose information when required by applicable laws, regulations, court orders, legal processes, or governmental requests.

Nothing in this Privacy Policy creates contractual rights beyond those provided under applicable law.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

16. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

A Plus Literacy LLC
Email: info@aplusliteracy.com
Website: aplusliteracy.com

Privacy Policy